Special cases
Can end consumers have their product repaired if the damage to the product is their own fault or the product is damaged after expiration of the Lifetime Guarantee?
Repair is of course possible. In this case, end consumers must cover all costs themselves.
What happens if end consumers bought or registered their product before Oct. 1, 2023?
If end consumers purchased or registered their product prior to Oct. 1, 2023, the following rules still apply:
Bindings:
If the bindings have been registered on the DYNAFIT website, then DYNAFIT will extend the legally required guarantee to a total of 10 years. That covers the normal life expectancy of a ski touring binding. The limited product lifetime guarantee covers all defects in materials and workmanship and only includes bindings that have been purchased after Nov. 1, 2019, through Sept. 30, 2023.
Ski touring boots:
If the ski touring boots have been registered on the DYNAFIT website, then DYNAFIT will extend the legally required guarantee to a total of 5 years. The limited product lifetime guarantee covers all defects in materials and workmanship and only Oct. 1, 2021, through Sept. 30, 2023.
Eyewear:
If eyewear has been registered on the DYNAFIT website, then DYNAFIT will extend the legally required guarantee to a total of 5 years. The limited product lifetime guarantee covers all defects in materials and workmanship and only Feb. 1, 2022, through Sept. 30, 2023.
Extended guarantee for all other DYNAFIT products:
In addition to our lifetime guarantee on bindings, ski touring boots and eyewear, we offer an extended warranty on all other DYNAFIT products to underscore our trust in the quality and long-lasting durability of our products. As of the date of purchase, end consumers automatically get a two-year guarantee on all DYNAFIT products – from headbands to insulating jackets, from ski touring pants to running shoes. When end consumers register these products on our website, the guarantee is extended by an additional year, meaning it goes from two years to three years. That is one year more than the legally required warranty.
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